Shipping policy

Made to order, shipped from the USA. Every mat is laser-engraved after you order, so it takes a little longer than off-the-shelf — and it's worth the wait.

How long it takes

1. Production: 3–5 business days to engrave and inspect your mat.
2. Shipping: 3–5 business days in the continental US once it leaves us.
3. Total: most orders arrive in about 1–2 weeks. You'll get a tracking number by email the day it ships.

What it costs

• 1 mat: $9 flat-rate shipping
• 2 or more mats: free shipping

Halloween & holiday orders

Want it on your porch before Halloween? Order by October 20 for delivery by October 31. Orders placed after that may arrive after the holiday — we'll always tell you if we expect a delay.

Where we ship

We currently ship within the United States. 

Questions about your order? Email info@bespokematters.com with your order number and we'll check the status right away.